New Computer-based Communication Technologies Essay -- Communication

Todays organization has access to communications technology that only a few short decades ago would have seemed like science fiction. From mobile devices more powerful than the first personal computers to the ability to create a squad that never physically meets and resides in different parts of the world, the possibilities are vast. The issue for the modern manager then, is not only to understand these underlying technologies and the possibilities they provide, but in addition to stay cognizant of the limitations of the technology. After all, the goal is to improve the efficiency and performance of the organization, not implement the latest shiny smart toy. This essay seeks to explore these new computer-based communication technologies, understand their advantages and disadvantages, and to then define which communication methods are better suited to the various tasks that a manager may face.In this context, communication is outlined as The process by which a person, group or org anization (the sender) transmits some type of information (the message) to another person, group or organization (Hannagan & Bennett, 2008, p. 304). impertinently Computer-based Technologies is defined as any communications medium that requires Information Technology (computers, data networks, etc) as its communication channel. To decide if a technology is an advantage or disadvantage to an organization, then, we must evaluate the technology against the norm, in this case communication methods that do not rely on Information Technology, such as face-to-face meetings, paper based communication and the humble telephone.Reading the above definition of the word communication, one could be forgiven for thinking that it is a straight preceding process the sender of th... ...-to-Face. Journal of Business Communication, 48(1), 54-82. doi 10.1177/0021943610385656Lo, S. K. (2008). The nonverbal communication functions of emoticons in computer-mediated communication. Cyberpsychology & sor t the impact of the Internet, multimedia and virtual reality on behavior and society, 11(5), 595-597. doi 10.1089/cpb.2007.0132Taylor, T. (2011). Video conferencing vs talking face-to-face is video suitable for supportive dialogue? International Journal of Therapy and Rehabilitation, 18(7). Thomas, G. F., Zolin, R., & Hartman, J. L. (2009). The Central Role of Communication in developing Trust and Its Effect On Employee Involvement. Journal of Business Communication, 46(3), 287-310. doi 10.1177/0021943609333522Webster, J. (1998). Desktop Videoconferencing Experiences of Complete Users, Wary Users, and Non-Users. MIS Quarterly(September).